NAPSA's Media Momentum: Bridging Gaps, Dispelling Myths, and Safeguarding Futures

CHALI MULENGALivingstone National Pension Scheme (NAPSA)

The Director General of the National Pension Scheme (NAPSA), Mr. Muyangwa Muyangwa, emphasized the crucial role of the media in bridging information gaps regarding the scheme in the country. He underscored that the media's extensive reach plays a pivotal role in eliminating information voids. Mr. Muyangwa stated that NAPSA is committed to enhancing communication continually and encourages proactive collaboration with the media to ensure the accurate dissemination of information to the public.

Mr. Muyangwa expressed NAPSA's commitment to dispelling speculations surrounding the pension scheme and highlighted the importance of ongoing media engagement for ensuring accurate information dissemination. He pointed out that speculations often arise due to existing information gaps, emphasizing the need to fill this void.

"The media plays a crucial role in helping us reach out to the people and providing essential feedback," Mr. Muyangwa said, emphasizing the significance of clear communication. He also clarified that contributions to NAPSA are funds set aside for retirement.

Mr. Muyangwa mentioned that the authority eagerly awaits parliamentary approval for a media event aimed at enhancing the public's understanding of NAPSA's objectives and operations. He noted that the authority's desire is to interact with its members directly, fostering transparency and addressing concerns. This collaborative approach seeks to empower contributors and build trust in NAPSA.

Regarding NAPSA accounts, the Acting Senior Accounts Management Officer, Ms. Mwaka Nachalwe, highlighted the critical importance of providing security tips to account holders, given the rise of cyber threats. She emphasized that NAPSA is keen on ensuring the safeguarding of members' financial information. Ms. Nachalwe advised account holders to treat NAPSA accounts with the same level of diligence as traditional bank accounts, strongly recommending the use of robust passwords changed regularly. She also emphasized that NAPSA would never ask for login credentials and urged members to verify any message seemingly from NAPSA through known communication channels before responding.